- 16 years in the IT industry from service technician to management
- Field service technician troubleshooting customer’s equipment
- Help desk levels 1 & 2
- Systems analyst
- Systems analyst lead
- Service manager
- Managed IT services
- Have been part of several large scale MPS & MITS projects for fortune 500 companies
- Have been a part of multiple large scale ERP data conversion projects
- Have managed small office network operations