Professional experience and projects

  • 16 years in the IT industry from service technician to management
  • Field service technician troubleshooting customer’s equipment
  • Help desk levels 1 & 2
  • Systems analyst
  • Systems analyst lead
  • Service manager
  • Managed IT services
  • Have been part of several large scale MPS & MITS projects for fortune 500 companies
  • Have been a part of multiple large scale ERP data conversion projects
  • Have managed small office network operations